Shipping Policy

Urban Planet Comms Ltd operates a print-on-demand production model. As such, items are produced specifically once an order has been placed.

Delivery Timeline

Typical delivery time is 5–9 working days.

Order timeline is as follows:

Day 1–3
Order processing and production

Day 3–6
Quality check and dispatch

Day 6–9
Delivery to your address

You will receive a dispatch notification once your order has been shipped. Tracking details will be provided where available.

Shipping Locations

Orders are currently delivered within the United Kingdom only.

Courier Partners

Urban Planet Comms Ltd uses a range of delivery partners including Royal Mail and other courier services. The most appropriate service will be selected depending on the order size, value, and destination.

Delivery Delays

Delivery times are estimates and may vary during busy periods, seasonal demand, or due to courier delays.

Incorrect Address

Customers are responsible for ensuring that the shipping address provided is accurate at the time of ordering. Urban Planet Comms Ltd cannot be held responsible for delivery failures resulting from incorrect address information.